Privacy Policy

Mudit Paper Company ("we", "us", or "our") is committed to protecting your personal data and privacy. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website at https://muditpapercompany.com or contact us for business enquiries.

We collect the following personal information only when you voluntarily submit it through our contact form:

• Full name (first and last name)
• Phone number (10-digit Indian mobile number)
• Email address
• Business type and name
• Product of interest
• Message or requirements

We do not collect sensitive personal data such as financial information, passwords, or biometric data. We do not use cookies for tracking or advertising.

We use the information you provide solely for the following purposes:

• To respond to your business enquiry or quote request
• To send product samples or catalogues as requested
• To communicate about your order or supply requirements
• To improve our products and services based on feedback

We do not sell, rent, trade, or share your personal information with third parties for commercial purposes.

We implement reasonable security practices as required under the IT (Reasonable Security Practices) Rules, 2011:

• Secure encrypted email transmission via Resend (SOC 2 compliant)
• Access restricted to authorised personnel only
• No storage of personal data in unsecured databases
• Regular review of data handling practices

We retain your enquiry data for a maximum of 2 years, after which it is securely deleted.

We use the following third-party service solely for email delivery:

• Resend (resend.com) — Email delivery service. Your enquiry data is transmitted through Resend's secure servers only to deliver your message to us.
• Vercel (vercel.com) — Website hosting. May collect basic server logs including IP addresses as part of standard hosting operations.

Under India's Digital Personal Data Protection Act, 2023, you have the following rights:

• Right to access — Request a copy of personal data we hold about you
• Right to correction — Request correction of inaccurate personal data
• Right to erasure — Request deletion of your personal data
• Right to grievance redressal — File a complaint with our Grievance Officer
• Right to withdraw consent — Withdraw consent for data processing at any time

To exercise any of these rights, contact us at muditagarwalna@gmail.com. We will respond within 30 days.

As required under the Information Technology Act, 2000, we have designated a Grievance Officer:

• Name: Owner, Mudit Paper Company
• Email: muditagarwalna@gmail.com
• Phone: +916392935042
• Address: Kanpur, Uttar Pradesh, India
• Response time: Within 30 days of complaint

Our website is intended for business use only. We do not knowingly collect personal information from individuals under the age of 18. If you believe we have inadvertently collected data from a minor, please contact us immediately at muditagarwalna@gmail.com.

We may update this Privacy Policy from time to time. The updated policy will be posted on this page with a revised "Last Updated" date. Continued use of our website after any changes constitutes acceptance of the updated policy.

For any questions or concerns regarding this Privacy Policy:

• Company: Mudit Paper Company
• Email: muditagarwalna@gmail.com
• Phone: +916392935042
• Address: Kanpur, Uttar Pradesh, India
• Business Hours: Monday to Saturday, 9:00 AM – 6:00 PM IST